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Features Overview

Powerful APIs for SMS & WhatsApp Campaigns

Scale your user verification, marketing broadcasts, and transactional updates globally with enterprise-grade reliability.

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Core Features

Everything You Need to Message at Scale

  • Bulk Broadcasts

    Send templated messages to thousands of opted-in contacts in minutes with real-time delivery tracking and analytics.

  • Chatbot Builder

    Build no-code conversation flows for support, sales, and bookings. Seamless agent handoff when human help is needed.

  • REST API

    Simple HTTP endpoints with code samples in 6 languages. Send messages, manage contacts, and receive webhooks programmatically.

  • Real-time Analytics

    Track delivery receipts, open rates, reply rates, and campaign ROI in a single dashboard with exportable reports.

  • Message Templates

    Pre-approved templates for transactional alerts, OTP codes, and marketing campaigns. Rich media, buttons, and quick replies included.

  • Enterprise Security

    GDPR/LGPD compliant. End-to-end encryption, SOC 2 practices, data residency options, and 99.9% uptime SLA.

Broadcast to Millions in Minutes

Our broadcast engine handles millions of WhatsApp messages with intelligent throttling, automatic retry logic, and real-time delivery tracking. Target specific user segments with personalized template variables.

  • Send to 100K+ contacts per campaign
  • Intelligent rate limiting & auto-retry
  • Real-time delivery & read receipts
WhatsApp Broadcast Campaign Manager Dashboard Mockup

No-Code Chatbot Builder

Design conversation flows visually with our drag-and-drop builder. Handle FAQs, collect leads, process orders, and route complex queries to human agents — all without writing a single line of code.

  • Visual drag-and-drop flow builder
  • Automatic agent handoff with context
  • Multi-language bot responses
No-Code Visual Chatbot Flow Builder Mockup
Why Choose Us

StartMessaging vs Generic Providers

Feature StartMessaging Others
Official Meta BSP
Free plan with 1,000 msgs
No-code chatbot builder
Multi-country pricing
Real-time webhooks
99.9% SLA uptime
Sub-second delivery
FAQs

Features — Frequently Asked Questions

Can I use StartMessaging for both marketing and transactional messages?

Yes. StartMessaging supports all WhatsApp message categories: marketing (promotions, broadcasts), utility (order updates, shipping alerts), authentication (OTPs), and service (customer support). Each category has its own pricing tier as defined by Meta.

What programming languages does the API support?

Our REST API works with any language that can make HTTP requests. We provide official code samples and SDKs for cURL, Node.js, Python, PHP, Java, and Go. Community SDKs are also available for Ruby, C#, and Kotlin.

Does StartMessaging support rich media messages?

Absolutely. You can send images, videos, documents, audio files, location pins, contact cards, and interactive buttons/quick replies through our API. All media types are supported in both broadcast and chatbot flows.

How does the chatbot handle complex queries?

When a conversation exceeds the chatbot's capability, it automatically hands off to a human agent with full conversation context. Agents see the entire chat history, user profile, and bot interaction summary so they can help instantly without asking the customer to repeat themselves.

WhatsApp API

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